“本來以(yi)為在咱這(zhe)辦完公(gong)積金貸款業務(wu)后還要去市民(min)之家不(bu)動(dong)產窗(chuang)口辦抵押,沒(mei)想到現在在公(gong)積金大廳一個(ge)窗(chuang)口全部都(dou)能辦完,咱的服務(wu)真(zhen)是越來越便(bian)捷(jie)高效了!”11月5日,市民(min)趙女(nv)士(shi)在市直公(gong)積金服務(wu)大廳體驗完公(gong)積金貸款受理與(yu)抵押登記“一窗(chuang)通辦”服務(wu)后,由衷稱(cheng)贊道。
為深入推動(dong)“放管服(fu)效”改(gai)革優(you)化(hua)(hua)營商(shang)環境,許昌市住房(fang)公(gong)(gong)積金(jin)(jin)管理中(zhong)心市直管理部(bu)(bu)聚焦(jiao)流程再造與(yu)部(bu)(bu)門(men)協同(tong),于11月5日開啟了公(gong)(gong)積金(jin)(jin)貸款受理與(yu)抵押(ya)登(deng)記(ji)“一(yi)窗通辦(ban)(ban)(ban)(ban)”服(fu)務(wu)新(xin)模式。過去,群(qun)眾(zhong)在住房(fang)公(gong)(gong)積金(jin)(jin)大(da)廳(ting)辦(ban)(ban)(ban)(ban)理完貸款受理業(ye)務(wu)后(hou),需前往不(bu)動(dong)產(chan)登(deng)記(ji)中(zhong)心辦(ban)(ban)(ban)(ban)理抵押(ya)登(deng)記(ji)業(ye)務(wu)。針對(dui)群(qun)眾(zhong)“多頭跑(pao)”問(wen)題,市住房(fang)公(gong)(gong)積金(jin)(jin)管理中(zhong)心積極對(dui)接市不(bu)動(dong)產(chan)登(deng)記(ji)交易中(zhong)心,通過強化(hua)(hua)業(ye)務(wu)協同(tong)、深化(hua)(hua)系統對(dui)接、優(you)化(hua)(hua)內部(bu)(bu)流程,成功將中(zhong)心城區房(fang)產(chan)抵押(ya)登(deng)記(ji)業(ye)務(wu)延伸至市直管理部(bu)(bu)公(gong)(gong)積金(jin)(jin)業(ye)務(wu)窗口(kou)。新(xin)模式依托(tuo)數(shu)據共享與(yu)電子證照(zhao),實現(xian)了公(gong)(gong)積金(jin)(jin)窗口(kou)受理與(yu)不(bu)動(dong)產(chan)后(hou)臺審核(he)的同(tong)步并聯,以“數(shu)據跑(pao)路”代(dai)替“群(qun)眾(zhong)跑(pao)腿”,將原本需要數(shu)日的辦(ban)(ban)(ban)(ban)理周期大(da)幅壓縮。如今,群(qun)眾(zhong)在市直公(gong)(gong)積金(jin)(jin)大(da)廳(ting)辦(ban)(ban)(ban)(ban)理貸款面簽時,即可(ke)同(tong)步辦(ban)(ban)(ban)(ban)結相關抵押(ya)登(deng)記(ji)手續(xu),真正做到了“只進一(yi)扇門(men)、一(yi)次(ci)就辦(ban)(ban)(ban)(ban)成”,顯著提升了群(qun)眾(zhong)的辦(ban)(ban)(ban)(ban)事體驗感和滿意度。
目前,該項業務(wu)受理(li)(li)范圍包(bao)含購買許昌(chang)(chang)市中(zhong)心城區房產,形(xing)成了公(gong)積(ji)(ji)(ji)金(jin)(jin)貸款全流程線(xian)上“高效辦成一(yi)件事”、線(xian)下(xia)“一(yi)窗(chuang)通辦”的(de)(de)服(fu)務(wu)新模(mo)式,精準化(hua)解(jie)群眾急(ji)難愁盼(pan)問題,踐行“惠民公(gong)積(ji)(ji)(ji)金(jin)(jin)、服(fu)務(wu)暖(nuan)人心”理(li)(li)念。下(xia)一(yi)步,許昌(chang)(chang)市住(zhu)房公(gong)積(ji)(ji)(ji)金(jin)(jin)管理(li)(li)中(zhong)心將繼續(xu)完善部門協作機(ji)制,持續(xu)擴大受理(li)(li)范圍,探索更多(duo)創新服(fu)務(wu)舉(ju)措,努力為(wei)辦事群眾提供(gong)更加高效、便捷、溫暖(nuan)的(de)(de)住(zhu)房公(gong)積(ji)(ji)(ji)金(jin)(jin)服(fu)務(wu)。
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